Welcome to HRM Foods. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
If you do not agree with any part of these terms, please do not use our website.
1. General Information
HRM Foods is engaged in the manufacturing and sale of food products including pulses, spices, flours, and related grocery products.
These Terms & Conditions govern:
- Use of our website
- Purchase of products
- Customer rights and responsibilities
- Legal obligations between HRM Foods and users
2. Eligibility to Use
By using this website, you confirm that:
- You are at least 18 years old, OR
- You are accessing the website under the supervision of a parent or legal guardian
You agree to provide accurate, current, and complete information during registration or checkout.
3. Product Information
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.
However:
- Product packaging may vary from displayed images
- Natural variations in food products may occur
- Minor errors or inaccuracies may occasionally happen
HRM Foods reserves the right to correct any errors without prior notice.
4. Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR).
- Prices may change at any time without prior notice.
- Payments must be completed through approved payment methods available on the website.
We may use secure third-party payment gateways, including PhonePay, for payment processing.
For more information, please visit:
HRM Foods does not store your debit/credit card or banking information.
5. Order Acceptance & Cancellation
Placing an order does not guarantee acceptance.
HRM Foods reserves the right to:
- Accept or reject any order
- Limit quantities purchased
- Cancel orders due to:
- Product unavailability
- Pricing errors
- Suspicious transactions
- Technical issues
If payment has been successfully processed for a cancelled order, eligible refunds (if applicable) will be processed accordingly.
6. Shipping & Delivery
Delivery timelines are estimates only and may vary depending on location and courier operations.
HRM Foods shall not be held responsible for delays caused by:
- Courier companies
- Weather conditions
- Government restrictions
- Natural disasters or unforeseen circumstances
Customers are responsible for providing accurate shipping information.
7. No Return & No Refund Policy
Due to the nature of food products, all sales are final.
- We do not accept returns.
- We do not provide refunds once an order is placed and processed.
Customers are requested to carefully review product details before making a purchase.
For complete details, please refer to our Return & Refund Policy page.
8. User Conduct
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to the website
- Upload harmful software or malicious content
- Interfere with website functionality or security
Violation of these terms may result in restricted access or legal action.
9. Intellectual Property Rights
All content on this website, including:
- Logos
- Text
- Images
- Product descriptions
- Graphics
- Website design
is the property of HRM Foods and protected under applicable copyright and intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
HRM Foods shall not be liable for:
- Any indirect or consequential damages
- Allergic reactions or dietary issues
- Product misuse after delivery
- Temporary website unavailability
- Delivery delays caused by third parties
Customers are advised to read product details and ingredient information carefully before consumption.
11. Third-Party Links
Our website may contain links to third-party websites for informational or service purposes.
HRM Foods does not control or endorse external websites and is not responsible for their content, policies, or practices.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Modification of Terms
HRM Foods reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon posting on this page.
14. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.